Mentor Match FAQs

General

MentorMatch is the latest addition to an expanding line-up of our services to support members' professional development needs. It is an online tool—including a searchable database—that facilitates the establishment of mentoring relationships. It is user-driven, allowing registered Mentees to search among registered Mentors using specified criteria to find individuals whose experience and expertise match areas in which they wish to be mentored. Likewise, registered Mentors can search for and identify potential Mentees.

MentorMatch is a benefit of your SWANA membership and is available only to members. There is no extra charge to use this resource.

Members must first enroll as a Mentor, Mentee or both. During the enrollment process, members will select preferences for various demographics (including Mentoring Venue and Mentoring Topics) to establish their personal criteria.

A registered Mentee will visit the "Find a Mentor" page and fill in their search criteria to search for possible Mentors. The Mentee will click the names of the potential Mentors to view their profiles. Once the Mentee has decided on a Mentor, they will click on the "Send Mentor Request" button within that person's Mentor Profile to request that person as their Mentor. An e-mail will be sent to the Mentor alerting them that they have been requested to be a Mentor. The Mentor will be able to accept or decline the request.

A registered Mentor will visit the "Find a Mentee" page and fill in their search criteria to search for possible Mentees. The Mentor will click the names of the potential Mentees to view their profiles. Once the Mentor has decided on a Mentee, they will click on the "Send Mentee Request" button within that person's Mentee Profile to request that person as their Mentee. An e-mail will be sent to the Mentee alerting them that they have been requested to be a Mentee. The Mentee will be able to accept or decline the request.

To manage your own mentor or mentee profile, first make sure you’re logged into your MySWANA account at www.myswana.org. Then click on the drop down arrow next to your profile picture in the upper right hand corner of the screen. Select profile to see your main profile page come up. On that page, select the “My Profile” tab where you can click on either the “My Mentor Profile” or “My Mentee Profile” option to access all your MentorMatch information.

For Mentors

Some mentor requirements require you to: Fill out MySWANA community profile with information about yourself, respond to follow-up inquiries from SWANA staff, complete the initial discovery call checklist, commit to a focused conversation with your mentee for at least one hour each month, provide insight, knowledge, and understanding in an educational manner to benefit the mentee's professional growth, commit to each mentee for at least six months.

If you are a member, click here to enroll as a Mentor. You will be instructed to choose your preferences for various demographics and also to complete your member profile.

Mentees are other members who need you to help support their careers.

While there is no limit to the number of mentoring relationships you can establish, we recommend that you be judicious in selecting only Mentees who are most suited to learn from your expertise and experience. You can limit the number of Mentee requests you are willing to accept on the Mentoring enrollment page.

Once you have enrolled as a Mentor, go the "Find a Mentee" page and select the criteria you want to use for your Mentee search. In the list of results, click on the Mentees' names then click on the SEND MENTEE REQUEST button on their Mentee profile page to request a relationship with them.

You will receive an e-mail from the Mentee requesting you to be their Mentor. You will be prompted to accept or reject the request.

Yes, but there should be a good reason to do so. We encourage you to at least have an initial conversation to explore whether the relationship would be mutually fulfilling. If a potential Mentee has misinterpreted information in your profile, you may find him/her to be an inappropriate match. If you want to decline a request, go to the "My Mentoring Relationships" page and check the "decline" button next to the specific request.

Go to the "Mentor Enrollment" page, click the "Mentor Status" link then click on the check-box next to "Temporarily Not Participating." Doing this will indicate that you are not accepting any Mentee requests at the moment, and your mentoring profile will not be included in a Mentee's search for a Mentor.  It is your responsibility to communicate your availability to your existing Mentees.

If the mentoring relationship is complete, go to the "My Mentoring Relationships" page and mark the relationship as “completed.”

If the mentoring relationship has already started, but isn't working out, please kindly discuss your decision to end the relationship with your Mentee. Go to the "My Mentoring Relationships" page and mark the relationship as “abandoned.”

The mentees are tasked with leading the relationship. All you have to do is share your experiences and expertise in common growth areas within your field such as: Leading/Managing/Motivating, Networking/Relationship-building, Time/Organization, Branding/Marketing, Productivity/Profitability, Strategic Planning/Developing, Work/Life Balance, Technical Skills, Communication, Collaboration, Emotional Intelligence, Conflict Resolution, and Problem Solving. SWANA will also check in to provide you and your mentee with tools and guidance along the way.

We expect that you will fulfill your commitment to develop at least one mentoring relationship. We expect you to respond to initial requests from Mentees in a timely manner, and that you communicate with your Mentees as agreed upon by both you and your Mentees.

We recommend that you and your Mentees agree on a schedule that works best for both of you. The most important thing is to discuss your mutual expectations about time and communication at the start of your relationship. Keep in mind that mentoring doesn't necessarily require large amounts of your time. Even brief phone calls or e-mail exchanges with you can make a big difference to your Mentees. The annual meeting also offers a convenient venue for getting together with your Mentees over coffee or lunch.

All Mentors are volunteers. As an active program participant, you will receive a ribbon identifying you as a Mentor.

  • Share your knowledge and expertise with others
  • Pay it forward
  • Enhance your leadership skills
  • Build lasting business and personal relationships with colleagues

For Mentees

If you are a member, click here to enroll as a Mentee. You will be instructed to choose your preferences for various demographics and also to complete your member profile.

Mentors are other members who have volunteered their time to support other members' careers.

While there is no limit to the number of mentoring relationships you can establish, we recommend that you be judicious in selecting only Mentors who are most suited to your mentoring needs. Please keep in mind that Mentors have limited time to offer and may have other Mentoring relationships.

Once you have enrolled as a Mentee, go the the "Find a Mentor" page and select the criteria you want to use for your Mentor search. In the list of results, click on the Mentors' names then click on the SEND MENTOR REQUEST button on their Mentor profile page to request a relationship with them.

If you don't hear from the Mentor within one or two weeks, feel free to contact them using the contact information found on their profile page.

Sometimes, regardless of the information provided, Mentors and Mentees don't always "fit."  If this happens, we suggest that you discuss your decision honestly and kindly with your Mentor; thank them for their time then start a new Mentor search.

It is up to you and your Mentor to decide how, when and where you want to pursue your mentoring relationship. It is likely that most of your communication will occur by phone or electronically. The annual meeting offers a great opportunity to meet in person.

We recommend that you and your Mentor agree on a schedule that works best for both of you. The most important thing is to discuss your mutual expectations about time and communication at the start of your relationship.